Converge next-generation eConsult platform connects medical, behavioral & social service providers for rapid access to whole-person care coordination.

Convergence of Disciplines

Bringing medical, behavioral & social service providers together in an integrated platform for a holistic, patient-centered care.

Convergence of Access

Solving the challenges of both rural and urban settings increase access and capacity regardless of geographic location.

Convergence Across Systems

Close gaps in communication from the hand-offs between providers, payors, and different healthcare systems or technology.

Convergence of Data

Real-time dashboard and robust reporting increase evidence-based care and documentation for quality metrics.

How Converge Works

Clinical tools streamline referrals, workflows and increase standardization with decision support.
Integrated administrative features ensure automated execution for everything from referral eligibility and scheduling, to billing and documentation for quality or certification requirements.
Electronic consultations or "eConsults" facilitate a care plan dialogue between providers. Most eConsults are completed within a day and over 60% are resolved without a specialist office visit.

Administrative Integration

Eligibility Management
Automated Billing
Complete Documentation
Synchronized Scheduling

Clinical Standardization

Intelligent Referrals
Decision Support
Specialty-Specific Workshops
Real-time Dashboard & Reports

"By facilitating communication and maximizing scheduling access, eConsult plays a significant role in how we create capacity and sustainably provide coordinated care for patients with DR across all of the LADHS sites."

Lauren P. Daskivich, MD, MSHS & Director, Ophthalmology and Eye Health Programs at LADHS.

What Makes Converge Unique?

Converge extends beyond the physician-to-physician transaction model of traditional eConsults.
Our next-generation platform efficiently coordinates whole-person care for thousands of providers and millions of patients.


  • Created with clinicians from 60+ specialties
  • Automatically prompts for key data points & attachments
  • Fast, efficient & consistent information exchange
  • Care-specific referral guidelines & decision support algorithms


  • Cross-discipline coordination for whole-person care
  • Web-based technology integrates providers across fragmented systems
  • Geography-agnostic: increases access in both rural and urban settings


  • Dedicated teams provide experienced guidance
  • Each implementation is tailored to an organization's unique needs and culture
  • Best-practice policies and workflows for rapid training & system adoption

Converge Outcomes:

Proven effective, scalable and sustainable for increasing access and whole person care coordination. Studies reveal Converge:

  • Decreased wait times for specialty care by 89.2%
  • Eliminated the need for a specialty care appointment in 68.8% of cases
  • Offers "sustainable long-term improvement in specialty care access"
  • Is "a cost-effective solution for traditionally underfunded safety net providers"
  • Maintained or enhanced quality-of-care while simultaneously achieving substantial cost savings

Read more about our study data

"The implementation of this system suggests that even in a large, underserved urban population, specialty access is not an intractable problem, and that a shift in the model for specialty care can provide rapid electronic input for thousands of patients in need."

Paul Giboney, MD, Director of Specialty Care at LADHS

Converging providers, systems & patients, with benefits for all…

  • Virtual Access to Specialists
  • Shorter Wait Times for Specialty Appointments
  • Positive Patient Experience & Satisfaction


  • Whole-Person, Multi-Disciplinary Approach
  • Coordination Across Networks
  • Evidence-Based Practices
  • Quality Metrics


  • Decreased ER Utilization
  • Reduced Duplication of Services
  • Cost-Effective, Quality Care for Vulnerable & Underserved Populations


We mind the gap.

Converge seamlessly closes gaps in communication and continuity that occur in the hand-offs between providers, payors, and differing technology.

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